bt66 Privacy Policy

Overview

Our Commitment to Your Privacy

This Privacy Policy ("Policy") describes how bt66 ("bt66", "we", "us", "our") collects, uses, stores, discloses and protects personal information provided by users ("you", "your", "Player") of the bt66 platform accessible at bt66.onl and all associated subdomains and mobile interfaces. This Policy forms part of our Terms and Conditions and should be read alongside them.

By registering an account or otherwise using the bt66 platform, you acknowledge that you have read this Policy in full and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must not use bt66. We periodically review and update this Policy and encourage you to check this page regularly for the latest version.

Section 1

Information We Collect

bt66 collects personal information through several channels: directly from you during registration and account management; automatically when you use our platform; and from third-party service providers such as payment processors and identity verification agencies. The categories of personal information we collect are described below.

We collect only the minimum information necessary to deliver our services safely, comply with applicable regulations, and personalise your experience on bt66. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health data unless required for a specific regulatory purpose.

• Identity and contact information: full legal name, date of birth, residential address, email address, and Bangladeshi mobile number provided at registration.
• Account and gaming data: username, account balance history, betting history, game session logs, bonus redemption records, and win/loss records.
• Payment information: mobile wallet numbers (bKash, Nagad, Rocket, Upay), transaction IDs, and partial card details (last four digits and card type only — we do not store full card numbers).
• Identity verification documents: National Identity Card (NID) number, scanned copies of supporting documents submitted during KYC verification, and facial recognition data where applicable.
• Technical and device data: IP address, device type and model, operating system version, browser type, mobile network operator, and session timestamps.
• Communications data: records of your live chat conversations, support ticket history, email correspondence with bt66, and any feedback or survey responses you choose to submit.

Section 2

How We Use Your Information

bt66 uses the personal information we collect for clearly defined, legitimate purposes only. We do not use your data for purposes incompatible with those stated below. The primary purposes for which we process your personal information are as follows.

• Account creation and management: to create, verify, maintain and secure your bt66 account, including processing your registration information and authenticating your identity during login.
• Payment processing: to process deposits made via bKash, Nagad, Rocket, Upay and card networks, and to execute withdrawal requests to your registered payment wallet.
• Regulatory compliance: to fulfil our obligations under applicable anti-money laundering (AML), KYC and responsible gaming regulations, including verifying your age and identity before processing your first withdrawal.
• Personalisation: to tailor the content, promotions, bonus offers and game recommendations shown to you on bt66, based on your playing preferences, betting history, and VIP tier.
• Fraud prevention and security: to detect, investigate and prevent fraudulent activity, account abuse, money laundering, and other prohibited conduct on the bt66 platform.
• Customer support: to respond to your queries, complaints and requests submitted via live chat, email or any other support channel, and to maintain records of those interactions for quality and training purposes.

Section 3

Legal Basis for Processing

bt66 processes your personal data under one or more of the following recognised legal bases, depending on the specific purpose for which the data is used.

• Contractual necessity: processing required to fulfil our contract with you — for example, verifying your identity, processing deposits, and executing withdrawals.
• Legal obligation: processing required to comply with applicable laws and regulations, such as AML obligations, age verification requirements, and responses to lawful government or court orders.
• Legitimate interests: processing carried out for bt66's legitimate business interests, such as fraud detection, platform security, improving our services, and direct marketing to existing customers — where such interests are not overridden by your rights and freedoms.
• Consent: processing that relies on your freely given, specific and informed consent — for example, sending you optional promotional communications via SMS. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Section 4

Sharing Your Information

bt66 does not sell, trade or rent your personal information to any third party. We share your data only when strictly necessary to deliver our services, comply with legal requirements, or protect the platform and its users from harm. All third parties with whom we share data are bound by strict contractual confidentiality obligations.

The categories of third parties with whom bt66 may share your personal information, and the reasons for doing so, are set out below.

• Payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard): to process deposits and withdrawals on your behalf. These providers operate under their own privacy policies and are independently responsible for the data they process.
• Identity verification and KYC providers: to verify your age, identity and address as required by responsible gaming and AML compliance obligations. These providers receive only the minimum data necessary for the verification task.
• Technology and infrastructure providers: cloud hosting, cybersecurity and platform infrastructure partners who process data on our behalf under strict data processing agreements (DPAs).
• Law enforcement and regulatory authorities: when required by law, court order, or a lawful request from a competent regulatory authority. bt66 will notify you of such disclosures wherever legally permitted to do so.

Section 5

Cookies and Tracking Technologies

bt66 uses cookies and similar technologies (collectively "cookies") to ensure the platform functions correctly, to improve your user experience, and to gather analytics that help us understand how players use bt66. A cookie is a small text file placed on your device by a website you visit. Cookies do not contain executable code and cannot transmit viruses.

We categorise the cookies used on bt66 as follows. You can manage your cookie preferences by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of the bt66 platform, including your ability to log in and access account features.

• Strictly necessary cookies: essential for the platform to function. These enable core features such as login sessions, account security, navigation and payment processing. They cannot be disabled.
• Performance and analytics cookies: help us understand how users interact with bt66 by collecting aggregated, anonymised data on page views, session durations and navigation paths. This data is never linked to an individual's identity.
• Functionality cookies: remember your preferences and settings (such as your preferred language, display settings and notification preferences) so that you do not have to re-enter them every time you visit bt66.
• Targeting and session-security cookies: used to maintain the integrity of your logged-in session and to ensure that promotions shown to you are relevant to your account tier. These do not track your activity across unrelated third-party websites.

Section 6

Data Retention

bt66 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The retention periods we apply are determined by the nature of the data and the purpose for which it is held. Account data and transaction records are retained for a minimum of five years from the date of account closure in order to comply with applicable AML and financial record-keeping regulations.

Communications and support records are retained for a minimum of two years. KYC verification documents are retained for five years from the date of last activity on the account. When the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. You may request early deletion of your data subject to the conditions described in the Your Rights section below.

Section 7

Data Security

bt66 takes the security of your personal data seriously and maintains a comprehensive set of technical and organisational safeguards designed to protect your information against unauthorised access, disclosure, alteration, loss or destruction. Our security infrastructure includes 256-bit SSL/TLS encryption on all data in transit, AES-256 encryption for data at rest, multi-factor authentication for internal systems access, and regular independent security audits.

In the event of a data security incident that affects your personal information, bt66 will notify you as soon as reasonably practicable in accordance with applicable notification obligations. We will provide details of the nature of the incident, the data affected, and the steps we have taken or will take to address the situation. If you suspect that your account has been compromised, please contact our support team immediately via live chat.

Section 8

Your Rights

As a user of bt66, you have a number of rights in relation to the personal data we hold about you. These rights may be exercised at any time by contacting our support team via live chat or by emailing [email protected]. We will respond to all valid rights requests within 30 days of receipt. In some cases, we may need to verify your identity before processing your request.

• Right of access: you have the right to request a copy of the personal data bt66 holds about you, along with information about how it is used and with whom it is shared.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right to erasure: you may request that bt66 delete your personal data where it is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent and there is no other lawful basis for continued processing.
• Right to restriction: you may request that we restrict the processing of your personal data in certain circumstances — for example, while we are verifying the accuracy of data you have disputed.
• Right to data portability: where processing is based on your consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to object: you have the right to object to the processing of your personal data where that processing is based on legitimate interests, including profiling for direct marketing purposes. If you object to direct marketing, bt66 will cease such processing immediately.

Please note that some rights are subject to limitations and may not apply in all circumstances. For example, the right to erasure does not override our obligations to retain transaction records for AML compliance purposes. Where we cannot fulfil a request in full, we will explain the reasons and the options available to you.

Section 9

Third-Party Links and Services

The bt66 platform may contain references to third-party services, including payment providers, game studios and technology partners. These third parties operate under their own privacy policies and data handling practices, for which bt66 accepts no responsibility. We encourage you to review the privacy policy of any third-party service you interact with in connection with your use of bt66. bt66's Privacy Policy applies solely to information collected and processed by bt66 itself.

Section 10

Children's Privacy

bt66 is strictly an adults-only platform. We do not knowingly collect personal information from any person under the age of 21. Our registration process includes age verification steps designed to prevent minors from creating accounts. If we become aware that personal data has been collected from a person under 21 without appropriate consent, we will take immediate steps to delete that data and close the associated account.

Section 11

Changes to This Privacy Policy

bt66 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players via email or SMS and post a prominent notice on the bt66 platform. The updated Policy will be published on this page with a revised effective date at the top.

Your continued use of bt66 following the posting of an updated Privacy Policy constitutes your acceptance of the changes. We recommend bookmarking this page and reviewing it periodically. If you have any concerns about how a change to this Policy affects your rights, please contact our support team before continuing to use the platform.

Section 12

Contact Our Privacy Team

If you have any questions, concerns or requests relating to this Privacy Policy or the way bt66 handles your personal data, please contact our dedicated privacy support team. We are available 24 hours a day, 7 days a week, and aim to respond to all privacy-related enquiries within 48 hours.

You may also submit a written data subject request by emailing the address above. Please include your registered mobile number and a brief description of your request to help us process it efficiently. All requests are handled confidentially by our privacy team.